It pays to do your homework.When I meet with clients who are planning to fix-up their home before putting it on the market, I always advise the use of a licensed contractor. While using someone who may be unlicensed and uninsured might seem like a good way to save money, if something goes wrong, the cost could be significant.
You can find out if a contractor is licensed by contacting the Hawai‘i State Department of Commerce and Consumer Affairs, Regulated Industries Complaints Office (DCCA/RICO). Call 984-2400, extension 73295, or online at www.state.hi.us/dcca/rico.
You can inquire about a contractor by name or by the service they provide. You can also learn if there have been any complaints filed against the contractor and what the results were of the complaints.
To find a licensed contractor you can also contact the Maui Contractors Association at 871-5733, or visit mauicontractors.org. While not all licensed contractors are members of the association, those that do belong are licensed and receive information and training on ethics and professional standards.
When selecting a contractor, confirm that they have a license, liability insurance, and bonding and that they have met all local regulatory requirements to do business.
Additional steps in the selection process might include getting three or more referrals from those you trust and who had work done similar to what you are planning. Choose a contractor who specializes in your type of work. This can be key for masonry, plumbing, electrical and carpentry. Ask the contractor for referrals to recent customers. They can give you insights into the contractors work habits and ability to complete the work.
Only accept written estimates and contracts. If the contractor is not willing to put it in writing, move on to someone who will. Don’t sign a contract with blank spaces or one that is incomplete. The contract should specify materials, supplies, a payment schedule and a completion timeline. While a deposit may be required of from 30 to 50 percent to begin the job, don’t pay the balance until you are satisfied with the completed work.
It only takes a brief investment of time to verify if a contractor is licensed and bonded. This is time well spent to ensure that the job is done right and within your planned budget.
Premiere Mortgage has offices on Maui and Kaua‘i and provides a wide range of services to the real estate community. Tricia Morris may be reached on Maui, in Kihei, at 874-8800, Wailea, at 891-8900, West Maui at 665-8800, on Kaua‘i at (808) 822-2300, or toll-free at (800) 813-7711.