At the Kīhei Maui Medical Group Clinic, the doctors, nurses and staff say they are working hard to offer state-of-the-art medical care with that old-time, one-to-one approach.
The clinic, nestled behind the ABC Store across from Kama‘ole Beach Park I at 2349 South Kīhei Road, opened a little over a year-and-a-half ago.
“Ever since I started with Maui Medical Group more than eight years ago, I had been waiting for them to open a Kīhei clinic,” said Dr. Evelyn MacIntyre, who lives in Kīhei and oversees the clinic on a full-time basis. “I was pretty happy when it finally happened.”
Dr. Evelyn MacIntyre (left) and Physician Assistant Helen Rempel offer state-of-the-art medical care in a “small town clinic” setting.
The newly remodeled facility is located in the former office of Dr. Elmer Ratzlaff, who practiced there for 15 years until he passed away in 2007.
“We love Kīhei!” said Dr. MacIntyre, who clearly beams with pride as she leads a tour of the “beautiful, modern” facility. Treatment rooms on the south and west sides of the clinic feature something most patients rarely, if ever, experience while being treated—a full ocean view. And there is yet another aspect of the Kīhei Clinic that can be hard to find on Maui—ample parking in the back.
As nice and expansive as the new space is, what really matters, she said, is what happens once the patients are inside.
“Maui Medical Group is big enough to offer multiple specialties such as family practice, internal medicine, obstetrics and gynecology and many more,” said Dr. MacIntyre. “And here at the Kīhei clinic, our staff works as a team with the patients. We will spend time with you. We care.”
“If you go to a doctor in a big, busy office, you can be there a couple of hours,” said Physician Assistant Helen Rempel. “We can get people in and out. Patients are hardly ever here more than one hour.”
“Unless they want to be,” adds Dr. MacIntyre.
The clinic accepts patients by appointment, offers same-day services, accepts walk-ins and treats children. There is even a kid’s play area in the waiting room.
“We love tourists, especially Canadians,” said Dr. MacIntyre, who hails from Edmonton, Alberta, where she attended medical school. “Rarely does a day go by that we don’t treat a visitor,” she said, relating a story of a flight attendant treated for a jellyfish sting the day before. “We suture, treat coral cuts and administer tetanus shots.”
Specializing in internal medicine, Dr. MacIntyre is at the Kīhei clinic daily and Rempel is there three days per week. They are joined by Family Practice Dr. Karen Robinson, Gynecology Nurse Practitioner Adele O’Neill, and Diabetic Education and Nutritionist Catherine Fekete, all who are in the clinic intermittently. They are supported by a receptionist and two nurses who “always go the extra mile for our patients,” said Dr. MacIntyre.
Dr. MacIntyre is enthused about several new developments. In September, a rheumatologist will join the Kīhei staff. “He will be the only one on Maui,” she said. Currently, Maui patients in need of treatment for rheumatological disorders need to fly to O‘ahu.
And soon, Rainbow Pharmacy—which Dr. MacIntyre describes as “an old, family-style, independent pharmacy”—will open downstairs from the Kīhei Clinic.
“We have been looking forward to the convenience of being able to offer patients the opportunity to fill their prescriptions right downstairs,” she said.
Dr. MacIntyre said the clinic also hopes to add a radiology department.
“We have a nice, quiet clinic with access to easy referrals and all the specialties Maui Medical Group offers,” said Rempel. “There are fewer people for the patients to have to deal with—just fewer encounters.”
“We just want everyone to know we’re here,” said Dr. MacIntyre. “We’re proud of our knowledgeable, friendly staff. In many ways, we are like a small town clinic.”
Maui Medical Group was established in 1961, when a group of Maui physicians joined together in a medical partnership to combine their skills to offer a higher quality of medical care than any single physician could. Today, Maui Medical Group has more than 240 employees with clinics in Wailuku, Pukalani, Lahaina and Kīhei. The group accepts a number of insurance plans, including HMSA, UHA, HMA, HMAA, Medicare B and others.
The Kīhei clinic is open from 8 a.m. to 5 p.m. Monday through Friday and 8 a.m. to noon on Saturdays.