I have been cleaning condo units for more than ten years. I am known to my best customers as reliable and thorough.
In a single week recently, I was verbally attacked by two different sets of visitors who claimed that when they moved into their vacation units, bathrooms were filthy and stained with urine. One even said a dirty diaper had been found. Another complained I stole costume jewelry from a unit when, in fact, I wear two genuine diamond rings and have no interest in costume jewelry.
I take a great deal of pride in my work. After I finish, every one of the units I service goes through a full inspection to be sure that everything is perfect. I was insulted so badly I went home and cried.
My suggestion to condo owners is to think twice when visitors complain. Although most guests are wonderful people, I can only conclude that some make up stories just to take advantage of unsuspecting owners or their agents. There should be no room for this kind of meanness on this beautiful island.